FAQs
Dedicated Customer Teams & Agile Services
Our worldwide presence ensures the timeliness, cost efficiency compliance adherence required to ensure your production timelines are met.
Pickup+ gives your customers convenient branch pickups (with COD optional). Fulfill stores your inventory and handles pick/pack/ship for every order.
Next business day after we reconcile the cash/card intake.
Two days free, then a small daily fee up to a set cap. After 10+ days we return to merchant.
Yes—simple inter‑branch transfer fee applies.
Yes. Returns can be held for pickup, routed to your storage, or restocked (per your policy).
Shopify, WooCommerce, Wix, and simple REST webhooks.
Standard parcels up to 20 kg and 90 cm on the longest side (oversize accepted with a small surcharge).
We follow a standard prohibited/dangerous goods list. If you’re unsure, chat with us.